Client & Remote Support

Get Support Securely.

Start an authorized RustDesk session when you already have a support appointment, or send us a request for help.

Remote Support

Start a RustDesk Session

RustDesk lets you share your screen for remote support. Only start a session when you have arranged support directly with NC Cyber.

  1. Open the official RustDesk website.
  2. Download or open the client for your device.
  3. Call NC Cyber at 336-847-0333.
  4. Provide your RustDesk ID only to the technician you are actively working with.
Security reminder: NC Cyber will not unexpectedly call and ask for remote access, gift cards, passwords, or banking credentials.

Client Portal

Secure Client Access

Invited clients can sign in to the NC Cyber portal for support tools, service requests, and future access to reports and billing resources.